Do you find conflict and negotiation to be intimidating? Many early education leaders struggle to balance the needs and wants of the parents and clients along with keeping strong and workable business strategies. This training session outlines a format for dealing effectively with difficult parents and clients. The most common and major challenges faced by management individuals will also be discussed. The principles discussed will also help with family and work relationships as well as business negotiations. Concepts include "in the box thinking" and the use of a reflective listening strategy.
Running Time: 114 min
Contact Hours: 2.25 Hours
Package Discounts: Click here for Package Discounts
Each DVD Video Training Kit Contains:
- Professionaly edited DVD of Bradley Smith Training in front of a live audience.
- CDrom with the following items in it
- Notes to use as you follow along with the video.
- Test with an Answer Key to use as you see fit.
- Certificate of Training
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