*NOTE: This DVD has been discontinued and will no longer be available once sold out. A newer version of this product titled "Working with the Difficult Employee 3.0" is now available.
This session Deals with basic principles of supervision including: Confrontation Techniques, Dealing with Absenteism, 20/80 Principle, Patterns of Difficult Staff, Strategies for Managing Conflict eith Problem Employees. The Issue of Hiring Friends and Family, Accepted Causes for Discipline/Termination, Developing a Discipline Action Plan, and Termination Strategies. Mr. Smith will share a concept he calls" Mutual Resignation".
Running Time: 172 min
Contact Hours: 3.5 Hours
Package Discounts: Click here for Package Discounts
Each DVD Video Training Kit Contains:
- Professionaly edited DVD of Bradley Smith Training in front of a live audience.
- CDrom with the following items in it
- Notes to use as you follow along with the video.
- Test with an Answer Key to use as you see fit.
- Certificate of Training
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