"Working with the Difficult Employee 5.0"

This Session deals with basic principles of supervision including:  confrontation techniques, dealing with absenteeism, patterns of difficult staff, and strategies for managing conflict with problem employees.   The 80/20 principle will be introduced.  Additional topics will include acceptable causes for discipline and termination, developing a discipline action plan and termination strategies.  Mr. Smith will also share a concept he calls “Mutual Resignation”. 

Format:
Running Time: 183 min
Contact Hours: 3.25 Hours
 Package Discounts:  Click here for Package Discounts

Each DVD Video Training Kit Contains:

• Professionaly edited DVD of Bradley Smith Training in front of a live audience.
• CDrom with the following items in it
  1. Notes to use as you follow along with the video.
  2. Test 
  3. Answer Key for Test
  4. Certificate of Training