"Working with the Difficult Employee"

*NOTE: This DVD has been discontinued and will no longer be available once sold out.  A newer version of this product titled "Working with the Difficult Employee 3.0" is now available.

This session Deals with basic principles of supervision including: Confrontation Techniques, Dealing with Absenteism, 20/80 Principle, Patterns of Difficult Staff, Strategies for Managing Conflict eith Problem Employees. The Issue of Hiring Friends and Family, Accepted Causes for Discipline/Termination, Developing a Discipline Action Plan, and Termination Strategies. Mr. Smith will share a concept he calls" Mutual Resignation".

Format:
Running Time: 172 min
Contact Hours: 3.5 Hours
 Package Discounts:  Click here for Package Discounts

Each DVD Video Training Kit Contains:

• Professionaly edited DVD of Bradley Smith Training in front of a live audience.
• CDrom with the following items in it
  1. Instructions
  2. Notes to use as you follow along with the video.
  3. Test with an Answer Key to use as you see fit.
  4. Certificate of Training